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General Questions


Click on one of the questions below to view the answer.



How long will it take regulators to approve NRD applications?

Provided there are no contentious issues or criminal or civil disclosures, most individual applications submitted through the NRD system will be able to be processed by regulators within a shorter period of time than was required under the paper-based system.





Who pays for NRD?

The operation and enhancement of NRD is paid for, by registrants. Each firm is required to pay a fee to enrol in NRD. Applicants for registration are charged system fees when filing applications for Initial Registration, Reactivation of Registration, or Registration in an Additional Jurisdiction. In addition, Registrants are charged an annual NRD system fee. Details of the fees are outlined in Multilateral Instrument 13-102, which comes into force on October 12, 2013.





What kind of user support will be available?

The User Guide is available as an online help function.

The NRD Administrator offers live telephone support, providing technical assistance for issues such as problems accessing the system.

Those requiring regulatory support, including explanations of the registration forms themselves, should continue to communicate directly with regulators, as is the current practice.





To whom can I address my comments about NRD?

If you have questions or comments about NRD, please contact your provincial securities commission office or the Investment Industry Regulatory Organization of Canada. A complete list of contacts is available on this website.